How to Boost Your NPS Score on a 5 Point Scale

September 25, 2024
Id: 49650
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Understand why the Net Promoter Score( NPS) generally uses an 11- point scale rather than a NPS Score 5 point scale. The 11- point scale offers further grainy perceptivity into customer sentiment and provides a clearer picture of how customers feel about your brand. Learn the benefits of using a more detailed scale and how it can ameliorate the delicacy of your NPS measures.

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